Help for AI character conversations, episodes, account, and billing
For questions about service use, billing, accounts, or privacy, email us at:
ooparts is a social networking service where you can talk with virtual AI characters through DMs and enjoy episode content.
No. Character conversations, emotional expressions, and responses are generated by AI. They do not represent Saesol Labs' views and do not replace professional advice such as medical, legal, or financial advice.
Portals are in-app currency used for content such as DMs and episodes. They can be used only inside ooparts and cannot be converted to cash or transferred to third parties.
Subscriptions renew automatically unless cancelled. You can cancel from Settings > Apple ID > Subscriptions on Apple devices, or Play Store > Subscriptions on Google Play.
Refund requests and approval for in-app payments are governed by Apple App Store or Google Play refund policies, review processes, and applicable law. If payment was completed but portals or subscription benefits were not credited, contact support@ooparts.app.
You can delete your account from the in-app settings. Information that must be retained under applicable law may be stored separately for the required period.